Our emergency call-out services are available 24/7 with clear, upfront pricing. For daytime emergencies (9:00 AM to 7:00 PM), the standard hourly rate is £250 inside the M25 area. For night-time emergencies (7:01 PM to 8:59 AM), the hourly rate is £450. Charges begin from the time an engineer is dispatched. No hidden fees—our team will always inform you of estimated costs before starting work. We believe in transparency and value, ensuring you get fast, reliable service without surprises during stressful situations.
Emergency rates apply any time you request immediate service outside of standard scheduled appointments, 24 hours a day.
No, we offer transparent pricing. All charges are clearly explained before work begins, with no hidden fees.
Our engineers aim to arrive within 1 hour of your call, depending on your location within London. We operate 24/7 to handle urgent gas emergencies promptly.